I want get rid /otrs/index.pl, based on http://forums.otterhub.org/viewtopic.php?f=60&t=9329, every step I have follow but I get error root@ticketing:~# /etc/init.d/apache2 restart Syntax error on line 56 of /etc/apache2/sites-enabled/otrs.conf: Invalid command 'PerlResponseHandler', perhaps misspelled or defined by a module not included in the server configuration Action 'configtest' failed. The Apache error log may have more information. failed! My apache error log Fri Jul 27 14:07:46 2012] [notice] caught SIGTERM, shutting down Any idea? ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
Sorry I am still newbie in linux, where does apache config located in debian system /opt/otrs-3.1.6/scripts/apache2-httpd.include.conf OR /etc/apache2/apache2.conf ? I have install mod_perl 2 with apt-get install libapache2-mod-perl2, the I try to open my otrs http://10.20.0.53, but got "Forbidden You don't have permission to access /index.pl on this server." -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Bernd Backhaus Sent: Friday, July 27, 2012 2:40 PM To: otrs@otrs.org Subject: Re: [otrs] get rid /otrs/index.pl Am 27.07.2012 09:21, schrieb Adi Ariyanto:
Invalid command 'PerlResponseHandler', perhaps misspelled or defined by a module not included in the server configuration
did you install and enable mod_perl 2 in the Apache config? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
we're on CentOS, where the module is either loaded in /etc/httpd/httpd.conf via LoadModule perl_module modules/mod_perl.so in the DSO section, or by having perl.conf in /etc/httpd/conf.d . But I guess the server issues are a topic for a Apache list or forum :) Am 27.07.2012 10:15, schrieb Adi Ariyanto:
Sorry I am still newbie in linux, where does apache config located in debian system /opt/otrs-3.1.6/scripts/apache2-httpd.include.conf OR /etc/apache2/apache2.conf ?
I have install mod_perl 2 with apt-get install libapache2-mod-perl2, the I try to open my otrs http://10.20.0.53, but got
"Forbidden You don't have permission to access /index.pl on this server."
Am 27.07.2012 10:15, schrieb Adi Ariyanto:
I have install mod_perl 2 with apt-get install libapache2-mod-perl2, the I try to open my otrs http://10.20.0.53, but got
did you enable modperl? $ a2enmon perl -- Mit freundlichen Grüßen aus Göppingen, Rainer Bendig ---------------------------------------------------------------------- Tel: 07161 / 307 159-0 Falkenstr. 75 Fax: 07161 / 307 159-9 73035 Göppingen mrbendig@mrbendig.com http://www.mrbendig.com ---------------------------------------------------------------------- Inhalte dieser E-Mail können Spuren von Zynismus, Ironie, Sarkasmus oder schwarzen Humors beinhalten. Wenden Sie sich an Ihren Arzt oder Apotheker, um sich auf Unverträglichkeiten testen zu lassen.
Finally run, I found my mistake in specify Document Root :), I am put /opt/otrs/bin/cgi-bin, it should /opt/otrs-3.1.6/bin/cgi-bin, because I use symlink :) Thank you for your help :) -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Bernd Backhaus Sent: Friday, July 27, 2012 2:40 PM To: otrs@otrs.org Subject: Re: [otrs] get rid /otrs/index.pl Am 27.07.2012 09:21, schrieb Adi Ariyanto:
Invalid command 'PerlResponseHandler', perhaps misspelled or defined by a module not included in the server configuration
did you install and enable mod_perl 2 in the Apache config? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
mod rewrite would also work i am sure On 12-07-27 02:21 AM, Adi Ariyanto wrote:
I want get rid /otrs/index.pl, based on http://forums.otterhub.org/viewtopic.php?f=60&t=9329 http://forums.otterhub.org/viewtopic.php?f=60&t=9329, every step I have follow but I get error
root@ticketing:~# /etc/init.d/apache2 restart
Syntax error on line 56 of /etc/apache2/sites-enabled/otrs.conf:
Invalid command 'PerlResponseHandler', perhaps misspelled or defined by a module not included in the server configuration
Action 'configtest' failed.
The Apache error log may have more information.
failed!
My apache error log
Fri Jul 27 14:07:46 2012] [notice] caught SIGTERM, shutting down
Any idea?
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Sorry I am forgot to update my question I am already solve the problem Install mod_perl 2 :) From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nick Peters Sent: Tuesday, July 31, 2012 3:58 AM To: otrs@otrs.org Subject: Re: [otrs] get rid /otrs/index.pl mod rewrite would also work i am sure On 12-07-27 02:21 AM, Adi Ariyanto wrote: I want get rid /otrs/index.pl, based on http://forums.otterhub.org/viewtopic.php?f=60&t=9329, every step I have follow but I get error root@ticketing:~# /etc/init.d/apache2 restart Syntax error on line 56 of /etc/apache2/sites-enabled/otrs.conf: Invalid command 'PerlResponseHandler', perhaps misspelled or defined by a module not included in the server configuration Action 'configtest' failed. The Apache error log may have more information. failed! My apache error log Fri Jul 27 14:07:46 2012] [notice] caught SIGTERM, shutting down Any idea? ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
Hello team, How can we get rid of /otrs/index.pl in windows based installation? I am not able to find file otrs.conf GoodWills Parag Bhalerao From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Adi Ariyanto Sent: Monday, July 30, 2012 10:23 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] get rid /otrs/index.pl Sorry I am forgot to update my question I am already solve the problem Install mod_perl 2 J From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nick Peters Sent: Tuesday, July 31, 2012 3:58 AM To: otrs@otrs.org Subject: Re: [otrs] get rid /otrs/index.pl mod rewrite would also work i am sure On 12-07-27 02:21 AM, Adi Ariyanto wrote: I want get rid /otrs/index.pl, based on http://forums.otterhub.org/viewtopic.php?f=60&t=9329, every step I have follow but I get error root@ticketing:~# /etc/init.d/apache2 restart Syntax error on line 56 of /etc/apache2/sites-enabled/otrs.conf: Invalid command 'PerlResponseHandler', perhaps misspelled or defined by a module not included in the server configuration Action 'configtest' failed. The Apache error log may have more information. failed! My apache error log Fri Jul 27 14:07:46 2012] [notice] caught SIGTERM, shutting down Any idea? ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
participants (6)
-
Adi Ariyanto -
Bernd Backhaus -
David Boyes -
Nick Peters -
Parag Bhalerao -
Rainer Bendig