Hi: I means, the notification sender email. The queue sender email is normally the system email assigned to the queue and works fine. Jorge

Date: Wed, 27 Aug 2003 20:45:33 +0200 From: Martin Edenhofer Subject: Re: [otrs] $Self->{FQDN} To: "User questions and discussions about OTRS." Message-ID: <20030827184533.GU20763@esanta.pureserver.info> Content-Type: text/plain; charset=unknown-8bit

Hi Jorge,

On Wed, Aug 27, 2003 at 02:42:19PM -0500, Jorge Becerra wrote:

...

I am using OTRS on a host where we have virtual domains for email and hosting.

The config file specify only one var for both of them, i want to make the difference between email and hosting and not to use the same $Self->{FQDN} for both, the email and the link to the ticket. I don´t what to use the same. For example: email: otrs@someplace.com link: http://www.otherplace.com/otrs/index.pl?Action=AgentZoom&TicketID=1234

Is there any way to do that?

Of course! ,)

But you need to clarify what you mean with email, notification sender emails or queue sender emails?

...

Jorge

Martin