Bug with certain types of messages?
Hello,
I am wondering if anyone has come across this.
I have noticed that there are a couple of times where
I click on a queue with tickets in it, but instead of
showing the tickets, I get a generic "page cannot be
displayed" error page, with the following in the URL:
cid:Z86406h3Y26930
Only by moving the tickets one-by-one into a different
queue using Webmin's MySQL databse tool (changing the
QueueID in the "ticket" table) can I clear it up.
Unfortunately, I am not sure what causes this; I
suspect a weird attachment, or perhaps odd characters,
but was wondering if anyone else knew for sure.
Unfortunately, I have since deleted the "problem"
message, but if anyone isn't sure what causes this, I
can attempt to examine the message that causes this
next time I come across it.
TIA,
Alan Murrell
Hi Alan, On Thu, Jul 03, Alan Murrell wrote:
Unfortunately, I am not sure what causes this; I suspect a weird attachment, or perhaps odd characters, but was wondering if anyone else knew for sure.
Unfortunately, I have since deleted the "problem" message, but if anyone isn't sure what causes this, I can attempt to examine the message that causes this next time I come across it.
We do need the "problem" message to figure out the problem. Please send it (when ever you'll find it again) to our demo-system and than open a bug in our bug tracking system with the ticket-number in the demo-system. And attach the message to the bug. This helps us a lot! take care Stefan -- Stefan Wintermeyer I must apologize for my attire. I seem to have misplaced my uniform. (Spock) "Star Trek IV (The Voyage Home)"
participants (2)
-
Alan Murrell -
Stefan Wintermeyer