Notes on the BETA8 upgrade... number 4 below is most important. :) 1. PostgreSQL update (couple of errors, no biggies): % cat scripts/DBUpdate.postgresql.sql | psql -U otrs -h db otrs Password: CREATE NOTICE: CREATE TABLE will create implicit sequence 'customer_user_id_seq' for SERIAL column 'customer_user.id' NOTICE: CREATE TABLE / PRIMARY KEY will create implicit index 'customer_user_pkey' for table 'customer_user' NOTICE: CREATE TABLE / UNIQUE will create implicit index 'customer_user_login_key' for table 'customer_user' CREATE CREATE ERROR: index named "index_user_id" already exists CREATE ERROR: Relation 'ticket_index' already exists NOTICE: CREATE TABLE will create implicit sequence 'time_accounting_id_seq' for SERIAL column 'time_accounting.id' NOTICE: CREATE TABLE / PRIMARY KEY will create implicit index 'time_accounting_pkey' for table 'time_accounting' ERROR: Relation 'time_accounting_id_seq' already exists ERROR: index named "time_accounting_ticket_id" already exists ERROR: Cannot insert a duplicate key into unique index ticket_history_type_name_key ERROR: Cannot insert a duplicate key into unique index article_type_name_key ERROR: Cannot insert a duplicate key into unique index article_type_name_key ERROR: Cannot insert a duplicate key into unique index ticket_history_type_name_key ERROR: Cannot insert a duplicate key into unique index ticket_history_type_name_key ERROR: ALTER TABLE: column name "a_content_type" already exists in table "article" 2. SetPermissions.sh (warnings) % bin/SetPermissions.sh /usr/local/otrs otrs www nogroup www SetPermissions.sh <$Revision: 1.13 $> - set OTRS file permissions Copyright (c) 2002 Martin Edenhofer Setting file permissions... chown -R 0.0 /usr/local/otrs chown: separation of user and group with a period is deprecated chown otrs.nogroup /usr/local/otrs chown: separation of user and group with a period is deprecated chown otrs.nogroup /usr/local/otrs/.fetchmailrc chown: separation of user and group with a period is deprecated chmod 0710 /usr/local/otrs/.fetchmailrc chown otrs.nogroup /usr/local/otrs/.procmailrc chown: separation of user and group with a period is deprecated chmod 0644 /usr/local/otrs/.procmailrc chown -R otrs.www /usr/local/otrs/var/ chown: separation of user and group with a period is deprecated chown -R www.www /usr/local/otrs/var/sessions/ chown: separation of user and group with a period is deprecated otrs.www /usr/local/otrs/var/log/TicketCounter.log chown: separation of user and group with a period is deprecated chmod -R 755 /usr/local/otrs/bin/ (chown && chmod 700) otrs.0 /usr/local/otrs/bin/DeleteSessionIDs.pl chown: separation of user and group with a period is deprecated (chown && chmod 700) otrs.0 /usr/local/otrs/bin/UnlockTickets.pl chown: separation of user and group with a period is deprecated (chown && chmod 700) otrs.0 /usr/local/otrs/bin/otrs.getConfig chown: separation of user and group with a period is deprecated The chown requests all completed successfully, just emitted warnings. I believe normally it's user:group on FreeBSD. 3. /bin/bash (hardcoded location) Lots of places, shells are hardcoded to /bin/bash - FreeBSD ports installs bash as /usr/local/bin/bash. IMHO, the only shell you should assume is on a system is /bin/sh. 4. index.pl no longer works! (eep!) % perl -cw bin/cgi-bin/index.pl syntax error at /usr/local/otrs/bin/cgi-bin/../../Kernel/Config.pm line 539, near "$_;" BEGIN failed--compilation aborted at ../otrs/bin/cgi-bin/index.pl line 48. Help! I tried checking index.pl from CVS, it does the same thing. :( Thanks, Bryan