Hello Jimmy, On Tue, Aug 02, 2005 at 02:55:59AM -0500, Jimmy Cobb wrote:

Are there any problems to expect when upgrading from 1.2.2 to 2.0.1? Is there a database conversion script available for 2.0.1? I'm also wondering if I am going to have to re-customize the web interface to get the colors and layout more like the rest of our site.

Please see the instructions in the UPGRADING file which can be found in the source tarball of OTRS 2.0.1. It describes all necesary steps to upgrade a OTRS, its database and own themes. Best regards, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!