Hi, this is the first release candidate of OTRS 1.1. Major Changes: ============== added: new Italian translation sub-queue support ro/rw group feature ticket split feature sendmail backends (Sendmail and SMTP) page navigator for AgentQueueView generic module/group permission concept for Kernel/Modules/*.pm modules SendNoAutoResponseRegExp config option (MAILER-DAEMON|postmaster|abuse) html color highlighting (priority and note type) mod_perl2 support RPM package for RedHat 8 moved: to 100% CSS support improved: performance of MIME parser customer integration default theme with icons AdminEmail feature (send to groups) ticket search Change log: =========== http://otrs.org/cgi-bin/cvsweb.cgi/otrs/CHANGES?rev=1.76&content-type=text/x... Download: ========= ftp://ftp.otrs.org/pub/otrs/ ftp://ftp.gwdg.de/pub/misc/otrs/ ftp://ftp.samurai.com/pub/otrs/ Bugreports: =========== http://bugs.otrs.org/ (Thanks!) Upgrading from 1.0 to 1.1: ========================== Read the UPGRADING and INSTALL files. Have a lot of fun! Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl