Restart the apache web server. (Mac OS 10.2) System Preferences --> Sharing --> turn off 'Personal Web sharing' and turn it back on. -----Original Message----- From: Wes Plate [mailto:wes@automaticduck.com] Sent: Friday, April 25, 2003 12:27 PM To: OTRS On 4/25/03 7:54 AM, "Jim Wight" wrote:

...

Can you tell me how you did that?

$Self->{TicketHook} = 'SN';

in Kernel/Config.pm.

Thank you! After making changes like this, does OTRS need to be "re-launched"? If yes, is there a way to do that other than re-starting the computer? -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com Reviewed in DV magazine's September 2001 issue, FOUR Stars! http://www.dv.com/magazine/2001/0901/hullfish0901.html _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs