RE: [otrs] Change queue and the Move button

Is there any way to set it so that if this option is set, the 'Move' button becomes hidden, so people don't get confused? Jake ;) -----Original Message----- From: Martin Edenhofer [mailto:martin@edenhofer.de] Sent: Wednesday, March 05, 2003 3:35 PM To: otrs@otrs.org Subject: Re: [otrs] Change queue and the Move button Hi Jim, On Mon, Mar 03, 2003 at 12:34:16PM +0000, J.K.Wight@newcastle.ac.uk wrote:
I find that as soon as I select an alternative queue from the dropdown menu the change takes place. I expected to have to use the Move button to bring about the change.
There is a config option "OnChangeSubmit" (default 1) for this. Because many people love this short cut. Add the following to your Kernel/Config.pm, restart your webserver (if you use mod_perl) and you need use the "move" button. [Kernel/Config.pm] $Self->{OnChangeSubmit} = 0; [...]
Jim
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

On Wed, Mar 05, 2003 at 03:52:23PM -0500, Covert, Jake wrote:
Is there any way to set it so that if this option is set, the 'Move' button becomes hidden, so people don't get confused?
The problem is, if you remove the 'Move' button and java-script is disabled on a browser then you can't move the ticket. PS: You can edit the .dtl files to remove the 'Move' button.
Jake
;)
Cordially Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 10:08pm up 17 days, 8:29, 6 users, load average: 0.26, 0.25, 0.26
participants (2)
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Covert, Jake
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Martin Edenhofer