sub queues not listed in 'queue view'
hi, at the top of the page in the 'queue view' section, i noticed that subqueues are not displayed in the list of queues. only the name of the parent queue is shown (along with the sum of all tickets in the child queues). is there a way to show the child queues too? thanks in advance. -- Mike Conigliaro ProActive Technologies conigliaro@getproactivenow.com 203.239.0440 ext:317 www.getproactivenow.com
Hallo. Under the following link you can find a diff which adds 1 more subqueue to the queue view. http://bugs.otrs.org/show_bug.cgi?id=1084 -- Best regards André Bauer System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 / OTRS 2.0.4 ============================================ mc> hi, mc> at the top of the page in the 'queue view' section, i noticed that mc> subqueues are not displayed in the list of queues. only the name of the mc> parent queue is shown (along with the sum of all tickets in the child mc> queues). is there a way to show the child queues too? thanks in advance.
thanks for the quick response. unfortunately, i dont think this is a solution for my problem. the description for this bug report is 'only 2 subqueues shown.' im actually not seeing ANY subqueues. just to clarify, here's what i have in the top of my 'queue view' page right now: Queues: My Queues (8) - Support (Off-Site) (8) i have a few sub-queues below 'Support (Off-Site),' but when i click on this link to view them, none of the tickets in the subqueues are shown. Mike Conigliaro ProActive Technologies conigliaro@getproactivenow.com 203.239.0440 ext:317 www.getproactivenow.com André Bauer wrote:
Hallo.
Under the following link you can find a diff which adds 1 more subqueue to the queue view.
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André Bauer -
mike conigliaro