
25 Jan
2008
25 Jan
'08
6:12 a.m.
Hi, While searching with the ticketfreetext, unlike other fields i need to give the whole text for getting the search result.For eg i have a ticketfreetext field "problem description" in my search page. I actually have a ticket with value "Virus alert" for problem description(ticketfreetext).if i want to search for that ticket ,i need to give the whole "virus alert" in problem description field in search page. Then only i will get the search result. If i give "virus" or "alert" search wont work.But the partial search is working for all other fields other than ticketfreetexts.For me partial search should also work well with ticketfreetext search.Can anyone guide me to the solution. Advance thanks for help Regards Vimal
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vimal pillai