To show all the just agents not administrators right? From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Rui Silva Sent: Wednesday, July 18, 2007 4:04 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] GetTableData SQL syntax error I don't want customers. I want agents!! But I think that that function is used for both. I'll try to substitute the What => '$self... for What=> '*' not sure that will do the trick but..... regards, Rui Silva On 7/18/07, jonathon@team-iis.com < jonathon@team-iis.com mailto:jonathon@team-iis.com > wrote: Try SELECT * FROM customer_user; and make that the limit is set to zero. ------Original Mail------ From: "Rui Silva" To: Sent: Wed, 18 Jul 2007 17:50:48 +0100 Subject: [otrs] GetTableData SQL syntax error Good evening, I'm deploying OTRS and I'm having a problem. In User administration, the user list doesn't appear (no Users showed). In the log file I have this errors regarding to this problem: [Wed Jul 18 16:11:56 2007][Error][Kernel::System::DB::GetTableData][668] You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' , FROM system_user' at line 1, SQL: 'SELECT , , FROM system_user ' [Wed Jul 18 16:11:57 2007][Debug][Kernel::System::Web::InterfaceAgent::Run][714] Global handle stopped. My config is. OTRS 2.1.7 LDAP Backend for agents and customers Windows XP ( I know it's not the best way to do it, but.... :( ) I couldn't find the answer using google, so I'm hoping that you gurus out there help me with this. Regards, Rui Silva Portugal _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system?

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-- Rui Silva http://rukinhas.no-ip.org