Hello, Usually, Apple has their own agreement for all applications that are downloaded via Appstore (which all apps should be). I assume that, if OTRS hasn't provided their own agreement, which is possible, it is Apple's agreement that is valid for the actual client. I think... Regards, Niklas Den 2010-08-11 16.27, skrev "Michiel Beijen" : Hi Erling, The iPhone app is not written in Perl, as that is not supported on the iPhone. The iPhone app sends JSON queries to the OTRS iPhone handle, which is server-side, and is written in Perl just as the rest of the OTRS platform. I'm not involved with the iPhone app, but I do know there is a reason that the iPhone source code is NOT AGPL licensed, and not publicly available. All our source code is AGPL licensed, and available, including the iPhone handle that should be installed server-side, except for the iPhone app. I'll see if I can get more explanation for you. Kindest regards, Mike. On Tue, Aug 10, 2010 at 4:36 PM, Erling Lothe wrote:

Hey! Have you released the source of the iphone app or are you going to do it? I am curious on how you solved the integration with the server side. I have never programmed in perl and therefor i cant fully understand how the JSON queries are handled on the phone side. And if the source is released, where can i find it? Erling L. Norwegian Geek

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On Wed, Aug 11, 2010 at 05:04:01PM +0200, Jos Vos wrote:

Android or (or otherwise will be soon) more popular in the "open community" than the closed iPhone.

Sorry for the typo: Android is (or ...) -- -- Jos Vos -- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204

Hey again, I have been working on an Android app the last two weeks. Currently it just reads tickets, you have the possibility to assign tickets and add them to your phones calendar. The problem is that most of the time I struggle on the server side to get data in and out of otrs. On the server side I have some PHP returning JSON to the phone. Therefor if I could get some documentation on how the JSON requests to and from the iphone-handler is it would really make my work easier. Since I already use JSON queries it would be easy to rewrite the few lines of code to use the iphone-handler instead. Vennlig hilsen - Best regards - Saludos Cordiales Erling Lothe IT Consultant Adell Group AS Phone: +47 52003565 / +47 91831658 Email: el@adell.no -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jos Vos Sent: 11. august 2010 17:04 To: User questions and discussions about OTRS. Subject: Re: [otrs] Source for Iphone Application Hi, On Wed, Aug 11, 2010 at 04:27:03PM +0200, Michiel Beijen wrote:

The iPhone app is not written in Perl, as that is not supported on the iPhone. The iPhone app sends JSON queries to the OTRS iPhone handle, which is server-side, and is written in Perl just as the rest of the OTRS platform.

I'm not involved with the iPhone app, but I do know there is a reason that the iPhone source code is NOT AGPL licensed, and not publicly available. All our source code is AGPL licensed, and available, including the iPhone handle that should be installed server-side, except for the iPhone app. I'll see if I can get more explanation for you.

What are the plans for an Android version? Android or (or otherwise will be soon) more popular in the "open community" than the closed iPhone. Thanks, -- -- Jos Vos -- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/