Hello, I have got this error! ERROR: OTRS-CGI-01 Perl: 5.8.4 OS: linux Time: Tue Aug 9 14:42:25 2005 Message: Need TicketID! Traceback (14783): Module: Kernel::System::Ticket::Article::ArticleCreate (v1.90) Line: 84 Module: Kernel::Modules::CustomerTicketMessage::Run (v1.3) Line: 311 Module: Kernel::System::Web::InterfaceCustomer::Run (v1.5) Line: 675 Module: /opt/otrs/bin/cgi-bin/customer.pl (v1.36) Line: 47 Any idea? JB