RE: Customer Interface doesn't display tickets
Oh... Also possibly worth nothing is when adding a note to a ticket I see only 'internal note'.. Hope I'm not missing anything obvious? :(
On Wed, 2003-06-04 at 17:43, Andrew Lewis wrote:
Hope I'm not missing anything obvious? :(
Ok so actually I really was hoping I was missing something obvious because I would really like to resolve this. :( No ideas anyone? :~( -AL.
On Thu, 2003-06-05 at 10:46, Andrew Lewis wrote:
On Wed, 2003-06-04 at 17:43, Andrew Lewis wrote:
Hope I'm not missing anything obvious? :(
Ok so actually I really was hoping I was missing something obvious because I would really like to resolve this. :(
No ideas anyone? :~(
Upgraded to 1.1.2 from 1.1.1- same problem.. Tried for a completely fresh install of 1.1.2 and no joy with that either.. Please some-one throw me some ideas.... ;) -AL.
Hi Andrew, On Thu, Jun 05, 2003 at 03:49:03PM +0200, Andrew Lewis wrote:
Hope I'm not missing anything obvious? :(
Ok so actually I really was hoping I was missing something obvious because I would really like to resolve this. :(
No ideas anyone? :~(
Upgraded to 1.1.2 from 1.1.1- same problem.. Tried for a completely fresh install of 1.1.2 and no joy with that either..
Please some-one throw me some ideas.... ;)
The CustomerID is the key. If you login to the customer interface the customer needs a CustomerID and the customer will only see tickets with this CustomerID.
-AL.
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --
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Martin Edenhofer