
After installing otrs on CentOS 5, I can login with default user but I get this error when I try to make a new user: can't resolve "localhost" to address at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/Net/DNS/Resolver/Base.pm line 750. localhost is in the hosts file. This machine is also a mailserver with postfix, a pop server, a caching nameserver and other stuff running. The otrs database setup went fine. I know that localhost is resolvable and I don't see other issues with this box. Any ideas what the problem could be or suggestions for troubleshooting?

What happens when you connect with http:\\127.0.0.1\
2008/1/6, Jeff Adams
After installing otrs on CentOS 5, I can login with default user but I get this error when I try to make a new user:
can't resolve "localhost" to address at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/Net/DNS/Resolver/Base.pm line 750.
localhost is in the hosts file. This machine is also a mailserver with postfix, a pop server, a caching nameserver and other stuff running. The otrs database setup went fine. I know that localhost is resolvable and I don't see other issues with this box.
Any ideas what the problem could be or suggestions for troubleshooting? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

On 1/6/08, Peter Hoogkamer
What happens when you connect with http:\\127.0.0.1\
Thanks for replying. I get the same error if I use localhost/ or 127. I can login but can't create a new user: can't resolve "localhost" to address at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/Net/DNS/Resolver/Base.pm line 750.

When you try to create a new user do you get an error?
Could it be possible that you have restrictions for the OTRS url in
you're apache config?
2008/1/6, Jeff Adams
On 1/6/08, Peter Hoogkamer
wrote: What happens when you connect with http:\\127.0.0.1\
Thanks for replying. I get the same error if I use localhost/ or 127. I can login but can't create a new user:
can't resolve "localhost" to address at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/Net/DNS/Resolver/Base.pm line 750. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

No restrictions on otrs in apache (it's Allow All). And this is the config
created by the otrs rpm.
On 1/7/08, Peter Hoogkamer
When you try to create a new user do you get an error? Could it be possible that you have restrictions for the OTRS url in you're apache config?
2008/1/6, Jeff Adams
: On 1/6/08, Peter Hoogkamer
wrote: What happens when you connect with http:\\127.0.0.1\
Thanks for replying. I get the same error if I use localhost/ or 127. I
can
login but can't create a new user:
can't resolve "localhost" to address at
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/Net/DNS/Resolver/Base.pm
line 750. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
participants (2)
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Jeff Adams
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Peter Hoogkamer