Hi Thierry; You have not supplied a lot information in your mail, but a wild guess: You are using ITSM and removed the 'default' ticket type? In that case you should create a postmaster filter that sets the type you need. On Fri, Jun 10, 2011 at 16:03, thierry bouillon wrote:

hi

When i see my log, i can see "error otrs-cgi-10 need type"

Are you a idea, i don't undestand, my otrs is ok !!!

thank a lot

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