Hi, When I tried to restore the otrs database values, it displayed the following error. Error: [root@lama OTRSBackup]# /opt/otrs/scripts/restore.sh /opt/otrs/bin /opt/otrs/Kernel/ /opt/otrs/OTRSBackup/2005-09-03_10-15/ restore.sh - a restore script for OTRS <$Revision: 1.5 $> Copyright (c) 2002 Martin Edenhofer Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. Use of uninitialized value in substitution iterator at /opt/otrs/Kernel/Config/Defaults.pm line 2252. create database otrs ERROR 1007 at line 1: Can't create database 'otrs'. Database exists /// Could you please give me a solution to recover this error and restore the values?. with regards,G.Anushya,anushya@wellspringsystems.com __________________________________________________________ Yahoo! India Matrimony: Find your partner online. Go to http://yahoo.shaadi.com