Hello We have a ITSM::OTRS 1.3.2 running nicely, but we have a small problem that I hope someone can help me to solve: Spanish characters like "ñ", "á", et, aren't displayed correctly into the otrs web frontend, and also into the emails formatted by otrs (From and To envelope addresses) We have our OTRS configured with charset UTF-8. Apache 2.2.9. Mysql 5.0.51. Perl 5.10. Debian Lenny. Thanks in advance.
Hi.
I don't know how to solve this problem.
But you can also post it here: http://soporte-es.co.cc/
Maybe somebody from the Spanish community would help you.
Cheers,
Ilya Kornev
-----Original Message-----
From: magicboiz
Hello
We have a ITSM::OTRS 1.3.2 running nicely, but we have a small problem that I hope someone can help me to solve:
Spanish characters like "Я", "А", et, aren't displayed correctly into the otrs web frontend, and also into the emails formatted by otrs (From and To envelope addresses)
We have our OTRS configured with charset UTF-8. Apache 2.2.9. Mysql 5.0.51. Perl 5.10. Debian Lenny.
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Hi, On 04.02.2010, at 19:17, magicboiz wrote:
We have our OTRS configured with charset UTF-8. Apache 2.2.9. Mysql 5.0.51. Perl 5.10. Debian Lenny.
make sure the Client connection is also fine! $# mysql mysql > use otrs; mysql > show variables search for non utf-8 settings in the output somewhere in the upper area. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!
Hi I get these values: | character_set_client | latin1 | | character_set_connection | latin1 | | character_set_database | utf8 | | character_set_filesystem | binary | | character_set_results | latin1 | | character_set_server | latin1 | | character_set_system | utf8 the client i use is this: otrs-server:~# mysql -h localhost -p Regards Javier. On Lunes 08 Febrero 2010 21:54:55 Nils Leideck - ITSM escribió:
Hi,
On 04.02.2010, at 19:17, magicboiz wrote:
We have our OTRS configured with charset UTF-8. Apache 2.2.9. Mysql 5.0.51. Perl 5.10. Debian Lenny.
make sure the Client connection is also fine!
$# mysql
mysql > use otrs; mysql > show variables
search for non utf-8 settings in the output somewhere in the upper area.
Nils Leideck
participants (3)
-
Ilya Kornev -
magicboiz -
Nils Leideck - ITSM