Hi This has been a problem for me. I have tried to use 'utf-8' and 'iso-8859-1' once at a time with no success. I also changed the default chatset in Default.pm. Please advice -----Original Message----- From: Mikael Mattsson [mailto:Mikael.Mattsson@konsumvarmland.se] Sent: 17 May 2006 11:37 AM To: User questions and discussions about OTRS.org Subject: SV: [otrs] funny charectors If you have access to browse the database (through phpMyAdmin for instance), then you could find what charset is mostly used by viewing the the 'a_content_type' -field in the 'article' table. SQL query: SELECT `a_content_type` , `a_from` , `a_to` FROM `article` /Mikke

-----Ursprungligt meddelande----- Från: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] För Mamakwa M. Sefiri Skickat: den 17 maj 2006 10:38 Till: User questions and discussions about OTRS.org Ämne: RE: [otrs] funny charectors

Is there other chatset that I can use besides 'iso-8859-1' and 'utf-8'. I tried this two variables the both does not work

-----Original Message----- From: Nils Breunese (Lemonbit Internet) [mailto:nils@lemonbit.nl] Sent: 15 May 2006 01:02 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] funny charectors

Mamakwa M. Sefiri wrote:

...

I am getting funny characters on the emails send to the system.

I have put in $self ->{'DefaultChatset'}; in Config.pm, I thought the problem will be solved.

It is DefaultCharset and you have to give the variable a value. I have this set:

$Self->{DefaultCharset} = 'iso-8859-1';

Instead of iso-8859-1 you can set the charset you need.

Nils Breunese._______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/