Best flavor of Linux for OTRS

Hi, I'm planning to install OTRS on linux,pls suggest linux flavor which is robust and easy to maintain. we have requirement for supporting 200 agents for OTRS. Ravi Shankar

Personal preference, really. Using CentOS here with MySQL, but we have
expertise with both.
On Wed, Feb 9, 2011 at 5:32 AM, ravi shanker
Hi, I'm planning to install OTRS on linux,pls suggest linux flavor which is robust and easy to maintain. we have requirement for supporting 200 agents for OTRS.
Ravi Shankar
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We have openSuse with mysql - but that is just becouse we standarise on this distribution. Use what warks for you. Adam UAM W dniu 2011-02-09 08:13, Stuart Hall pisze:
Personal preference, really. Using CentOS here with MySQL, but we have expertise with both.
On Wed, Feb 9, 2011 at 5:32 AM, ravi shanker
wrote: Hi, I'm planning to install OTRS on linux,pls suggest linux flavor which is robust and easy to maintain. we have requirement for supporting 200 agents for OTRS.
Ravi Shankar
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* ravi shanker
I'm planning to install OTRS on linux,pls suggest linux flavor which is robust and easy to maintain. we have requirement for supporting 200 agents for OTRS.
Personal preference, really. We're using Ubuntu with MySQL, but I installed OTRS from the original tar.gz -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de

Ravi Shankar wrote :
I'm planning to install OTRS on linux,pls suggest linux flavor which is robust and easy to maintain.
Hi, please read http://distrowatch.com/dwres.php?resource=major&language=EN
we have requirement for supporting 200 agents for OTRS.
The performance is indepdendent of the used linux distribution, it depends on the used hardware and system configuration (OTRS, web server, database and so on). Regards Alexander -- radprax Gesellschaft fuer Medizinische Versorgungszentren mbH | Domicile and Register Court: Wuppertal, HRB 19359 | Bergstr. 7-9, 42105 Wuppertal Management Board: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag Phone +49 202 2489 1123, Fax +49 202 2489 941123

Hi, please read
Looked at it for fun, and saw this regarding the Fedora distribution: "Cons: Fedora's priorities tend to lean towards enterprise features, rather than desktop usability" How can that be a bad thing for a server operating system? It seems that list is biased towards desktop use. Lars

Hi Lars,
First of all, of course these topics have a very high potential of
starting flames, and everyone has it's own opinions.
I'm a Fedora user myself, and I like it. I use it on my laptop. Still
I would NOT recommend it for use on a production server. This is
because only the last two versions of Fedora are supported with
security updates, and they generally release new updates about every 6
months. This means you'd have to upgrade your server OS just about
every year. This also means you can get a very different Perl version,
or Apache version, database version etc. when you do the OS upgrade.
Depending on your type of setup you usually don't want this because it
can break your setup, cause you do testing of your whole system, and
because it's just more hassle than you want.
If you deploy a server, usually it's at least for a 4-5 year period
before you decommision the machine. That's why I would always
recommend also choosing an OS that has an equal life span. In Linux'
case this would be RHEL6/CentOS, Ubuntu LTS (meaning 10.04) or
similar. This makes sure you can your server operational for a long
time without the need of performing a server upgrade because of
security issues.
Of course, if you really like to be on the bleeding edge, and you have
a business reason for that, choosing Fedora on the servers might be a
valid choice.
Just my € 0.02.
--
Mike
On Thu, Feb 17, 2011 at 9:59 AM, Lars Jørgensen
Hi, please read
Looked at it for fun, and saw this regarding the Fedora distribution:
"Cons: Fedora's priorities tend to lean towards enterprise features, rather than desktop usability"
How can that be a bad thing for a server operating system? It seems that list is biased towards desktop use.
Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Hi Michiel,
I totally agree with you, and realize my mail did come across as a defense for Fedora in the enterprise. I wouldn't know - we run Debian for the same reasons you outline below. Although Debian did shorten it's release cycle in the last few years, I seem to notice. We're still mostly on 4, a few machines have been upgraded to 5 and now they're talking about releasing 6 shortly.
Lars
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen
Sent: Thursday, February 17, 2011 10:17 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Best flavor of Linux for OTRS
Hi Lars,
First of all, of course these topics have a very high potential of
starting flames, and everyone has it's own opinions.
I'm a Fedora user myself, and I like it. I use it on my laptop. Still
I would NOT recommend it for use on a production server. This is
because only the last two versions of Fedora are supported with
security updates, and they generally release new updates about every 6
months. This means you'd have to upgrade your server OS just about
every year. This also means you can get a very different Perl version,
or Apache version, database version etc. when you do the OS upgrade.
Depending on your type of setup you usually don't want this because it
can break your setup, cause you do testing of your whole system, and
because it's just more hassle than you want.
If you deploy a server, usually it's at least for a 4-5 year period
before you decommision the machine. That's why I would always
recommend also choosing an OS that has an equal life span. In Linux'
case this would be RHEL6/CentOS, Ubuntu LTS (meaning 10.04) or
similar. This makes sure you can your server operational for a long
time without the need of performing a server upgrade because of
security issues.
Of course, if you really like to be on the bleeding edge, and you have
a business reason for that, choosing Fedora on the servers might be a
valid choice.
Just my € 0.02.
--
Mike
On Thu, Feb 17, 2011 at 9:59 AM, Lars Jørgensen
Hi, please read
Looked at it for fun, and saw this regarding the Fedora distribution:
"Cons: Fedora's priorities tend to lean towards enterprise features, rather than desktop usability"
How can that be a bad thing for a server operating system? It seems that list is biased towards desktop use.
Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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Lars Jørgensen wrote : [...]
How can that be a bad thing for a server operating system? It seems that list is biased towards desktop use.
Hi Lars, my goal was, that the user decides for himself and that was the best starting point for a general short overview I had available at that moment :) Regards Alexander -- radprax Gesellschaft fuer Medizinische Versorgungszentren mbH | Domicile and Register Court: Wuppertal, HRB 19359 | Bergstr. 7-9, 42105 Wuppertal Management Board: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag Phone +49 202 2489 1123, Fax +49 202 2489 941123

If you are going to have that big of a deployment and don't already know the answer to this question, perhaps you should look at purchasing Red Hat with a support entitlement? That way when you have a problem, you've got upstream support to lean on for quick resolutions. --- - Nick Bright Network Administrator Valnet Tel 888-332-1616 x 315 Fax 620-331-0789 On 2/8/2011 11:32 PM, ravi shanker wrote:
Hi, I'm planning to install OTRS on linux,pls suggest linux flavor which is robust and easy to maintain. we have requirement for supporting 200 agents for OTRS. Ravi Shankar
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I use debian and mysql and it worked perfectly with more than 200 agents and 400 customersand is 's great! ravi shanker wrote:
Hi, I'm planning to install OTRS on linux,pls suggest linux flavor which is robust and easy to maintain. we have requirement for supporting 200 agents for OTRS.
Ravi Shankar
------------------------------------------------------------------------
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participants (9)
-
Adam Bator
-
Alexander Halle
-
jose francisco
-
Lars Jørgensen
-
Michiel Beijen
-
Nick Bright
-
Ralf Hildebrandt
-
ravi shanker
-
Stuart Hall