Type is a ticket type designation. What it means is up to you. On Sun, Apr 17, 2011 at 12:50 PM, Muhammad El-Sergani wrote:

Hi all,

What's the difference between "X-OTRS-ArticleType" and "X-OTRS-Type" in PostMaster Filters? I tried out "X-OTRS-ArticleType", and could set 'email-external' and so on, but what's the other for?

Thanks and Best Regards, Muhammad El-Sergani.

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