Hello, Thank you all for your help; However, I still have this problem. I opened up otrs.conf, and the first thing I noticed is that the apache2 folder is not there, and instead it's the httpd folder. I am positive that I have apache2 installed because the config file has http://httpd.apache.org/docs/2.0/ as a reference. When I opened the file, it already had the lines corrected with 'Apache2'. I'm at a complete loss. Thank you for any help... -David -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Peter van Beugen Sent: Tuesday, March 21, 2006 10:15 AM To: User questions and discussions about OTRS.org Subject: RE: [otrs] Having a problem, please help... I run OTRS on FC4 and the FC1-FC3 RPM works fine Disable SElinux and just change one thing: In /etc/apache2/conf.d/otrs.conf, change "Apache::Reload" to "Apache2::Reload", at lines 13 and 14. PerlModule Apache::Reload PerlInitHandler Apache::Reload ==> PerlModule Apache2::Reload PerlInitHandler Apache2::Reload Regards, Peter van Beugen directeur ICT Telecom Direct Almere BV -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Nils Breunese (Lemonbit Internet) Verzonden: dinsdag 21 maart 2006 17:48 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] Having a problem, please help... Matthew David Evens wrote:

I'm using Fedora 4. Thank you for any help.

I believe there are some issues with running OTRS on FC4. The rpm is for FC1-FC3. I believe you need to change at least otrs.conf (search the mailinglist archives) and possibly your SELinux settings. Still I don't think that that would give you the following error:

...

No SASL mechanism found

at /opt/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62

Maybe someone else on this list that got OTRS working on FC4 can help out. I just upgraded my workstation to FC5, but I'm not running OTRS on it. :o) Nils. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/