Hi, On 19.04.2010, at 16:12, Sebastien Bory wrote:

[ 'UserCustomerIDs', 'CustomerIDs', 'customer_ids', 1, 0, 'var', '', 0 ],

seems to be ok. Can you post a bit more, like apache error log or otrs log or the whole Map configuration? Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project