it should be there but it is not mandatory for the usage of the tool. I've understood that Zahir was not able to use it (the tool), in fact when /etc/init.d/otrs is run it prompt you if any prerequired component is not running and then sets cron jobs & postmaster & others... On Wed, Apr 8, 2009 at 5:26 PM, Carlos Eduardo Goncalves wrote:

Hi,

In my enviroment CentOS this file is there. I guess the file has deleted/losted in your server.

regards

2009/4/8 ZAHIR, Feraldi Zahrial

...

Hi all,

i need a really quick help on restarting OTRS running under centos 5, i tried to look for otrs under /etc/init.d/otrs restart its not there

thanks for the help

regards

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