Cool. Will you let me know if it makes it on the official "To-Do" list? -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Robert Kehl Sent: Monday, March 29, 2004 12:07 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] 1.2.2 questions On Monday, March 29, 2004 4:57 PM Covert, Jake wrote:

Having phone numbers for admins. Often customers would like to call the admin/tech who's assigned to their ticket. And we want them to. Phone:

Good idea, indeed. Shouldn't be too hard to implement, but would require changes to quite a number of files, I suppose - so do not expect an implementation tomorrow. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/