Missing configuration parameters in 2.4
11 Aug
2009
11 Aug
'09
12:36 p.m.
Hi, I recently upgraded from 2.3.1 to 2.4.2 and now the following params are missing: $Self->{'Ticket::Frontend::AgentTicketPhone'}->{'ShownCustomerTickets'} $Self->{'Ticket::Frontend::AgentTicketEmail'}->{'ShownCustomerTickets'} I need them to prevent showing any old customer tickets when creating a new ticket. How can I do this now? Lars
17 Aug
17 Aug
11:05 a.m.
$Self->{'Ticket::Frontend::AgentTicketPhone'}-
{'ShownCustomerTickets'} $Self->{'Ticket::Frontend::AgentTicketEmail'}- {'ShownCustomerTickets'} I need them to prevent showing any old customer tickets when creating a new ticket. How can I do this now?
FYI: I have opened a bug for this as there seems to be no solution: http://bugs.otrs.org/show_bug.cgi?id=4139
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Lars Monsees