Re: [otrs] How to delete user accounts and queues?
Jim, Thanks for quickly answering my questions. I have one more that I hope you can help me with.
Also, when there is a new ticket and I click on "empty answer" under "Compose Answer (email):" I get the following error:
--------------------------------------------------------
Software error:
Modification of a read-only value attempted at /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/Net/DNS/Question .pm line 47.
This is a bug oin a PERL module. The quickest way to work around it is to turn off the feature that checks for an MX record for an email address before it sends an email. If you turn that on, the PERL module with the bug is not called.
The module is Net::DNS and the bug is in version 0.60. If you can upgrade it to version 0.62 you'll be okay on this.
I'm not familiar with upgrading perl modules because I'm not much a perl programmer. Can you give me the command to upgrade Net:DNS to version 0.62? Thanks, - Jake
Jake Conk wrote:
Software error:
Modification of a read-only value attempted at /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/Net/DNS/ Question .pm line 47.
This is a bug oin a PERL module. The quickest way to work around it is to turn off the feature that checks for an MX record for an email address before it sends an email. If you turn that on, the PERL module with the bug is not called.
The module is Net::DNS and the bug is in version 0.60. If you can upgrade it to version 0.62 you'll be okay on this.
I'm not familiar with upgrading perl modules because I'm not much a perl programmer. Can you give me the command to upgrade Net:DNS to version 0.62?
You don't need to be a Perl programmer. This very much depends on your distribution. It seems that a particular version of Debian or Ubuntu is currently shipping the broken 0.60 version. There is a general way to install Perl modules that works on (probably) all distributions, but doesn't use you distribution's package manager, so for some people that's enough reason not to use it, but you should be able to install the latest version of Net::DNS by running the following command: # perl -MCPAN -e 'install Net::DNS' Nils Breunese.
On Jan 11, 2008 1:16 AM, Nils Breunese (Lemonbit)
Jake Conk wrote:
Software error:
Modification of a read-only value attempted at /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/Net/DNS/ Question .pm line 47.
This is a bug oin a PERL module. The quickest way to work around it is to turn off the feature that checks for an MX record for an email address before it sends an email. If you turn that on, the PERL module with the bug is not called.
The module is Net::DNS and the bug is in version 0.60. If you can upgrade it to version 0.62 you'll be okay on this.
I'm not familiar with upgrading perl modules because I'm not much a perl programmer. Can you give me the command to upgrade Net:DNS to version 0.62?
You don't need to be a Perl programmer. This very much depends on your distribution. It seems that a particular version of Debian or Ubuntu is currently shipping the broken 0.60 version. There is a general way to install Perl modules that works on (probably) all distributions, but doesn't use you distribution's package manager, so for some people that's enough reason not to use it, but you should be able to install the latest version of Net::DNS by running the following command:
# perl -MCPAN -e 'install Net::DNS'
Nils Breunese.
Thanks for the info. I found this worked on my system that was given to me in a perl chatroom... sudo cpan -i "Net::DSN" Thanks, - Jake
participants (2)
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Jake Conk -
Nils Breunese (Lemonbit)