Hello again. I copied the Config/Files dir contents from my previous install and my settings are visible, thank goodness. Does the Config/GenericAgent.pm get revised by the system, also? Should this file be copied from the previous version as well? I haven't done anything with GenericAgent.pm, yet. Is there documentation describing this upgrade detail? Thanks in advance. ==========================================

From: "s taylor" Reply-To: "User questions and discussions about OTRS.org" To: otrs@otrs.org Subject: [otrs] What dirs/files need copying to new install for upgrade? Date: Mon, 09 Oct 2006 13:34:33 -0400

Hello.

Besides copying the working copy of 'Config.pm' to the 'new install' (upgrade) and my customized files, which other directories and files need to be copied so the SysConfig settings set in the interface, etc. are re-applied? e.g. Config/Files???? others??? Is there documentation for this?

Right now, the settings via the interface in SysConfig are back to default. Hopefully, I don't have to start over to set them again.

Thanks in advance.

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