fetchmail/imap and keeping messages in the mailbox

Currently we're fetching the messages from an IMAP mailbox using fetchmail. Is there a way of keeping the messages in the IMAP mailbox and maybe just mark them read? -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155

No, this has been asked many times before. The way you achieve this is
to have 2 mailboxes and setup an email address which delivers the mail
to both mailboxes. You then use one mailbox to pull the emails into
OTRS and the other mailbox acts as an "archive".
Steve
On 3 July 2013 13:09, Ralf Hildebrandt
Currently we're fetching the messages from an IMAP mailbox using fetchmail. Is there a way of keeping the messages in the IMAP mailbox and maybe just mark them read?
-- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

* Steven Carr
No, this has been asked many times before. The way you achieve this is to have 2 mailboxes and setup an email address which delivers the mail to both mailboxes. You then use one mailbox to pull the emails into OTRS and the other mailbox acts as an "archive".
Thought so. Thanks. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
participants (2)
-
Ralf Hildebrandt
-
Steven Carr