Hi Andreas, On Sat, Sep 11, 2004 at 01:15:31PM +0200, Andreas Bublitz wrote:

I just wanted to know how I can change the frequency of the reminding emails. I know that I have to change this line in otrs/otrs/var/cron/pending_jobs.dist:

45 * * * * $HOME/bin/PendingJobs.pl >> /dev/null

Unfortunately I don't know what I have to change here. I would like to have these emails send every 6 hours. How can I do that?

01 */6 * * * $HOME/bin/PendingJobs.pl >> /dev/null .-)

thanks in advance, Andreas Bublitz

Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!