Hi Guys, I have searched a lot, but cant find how to correctly use the Message of the Day. My idea is that it switches automaticly, but the only way i have it working now, is editing the motd.dtl every day. Well is guess thats not the way its supposed to work. Can someone plz help me out? Regards, Mark de Bruijn
The message of the day is located in /opt/otrs/Kernel/Output/HTML/Standard/Motd.dtl _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mark de Bruijn Sent: Friday, January 26, 2007 7:47 AM To: User questions and discussions about OTRS.org Subject: [otrs] How to use the MOTD Hi Guys, I have searched a lot, but cant find how to correctly use the Message of the Day. My idea is that it switches automaticly, but the only way i have it working now, is editing the motd.dtl every day. Well is guess thats not the way its supposed to work. Can someone plz help me out? Regards, Mark de Bruijn
Its pretty much a static thing. Its designed to allow you to present some info that everyone will have a chance to see. You could rotate hat file with a cron job, or write a script that allows other apps to write to that file as needed depending on certain conditions, but as it sits, its just a file. On Jan 26, 2007, at 11:42 AM, Maurice James Ny wrote:
The message of the day is located in /opt/otrs/Kernel/Output/HTML/ Standard/Motd.dtl
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mark de Bruijn Sent: Friday, January 26, 2007 7:47 AM To: User questions and discussions about OTRS.org Subject: [otrs] How to use the MOTD
Hi Guys,
I have searched a lot, but cant find how to correctly use the Message of the Day.
My idea is that it switches automaticly, but the only way i have it working now, is editing the motd.dtl every day.
Well is guess thats not the way its supposed to work.
Can someone plz help me out?
Regards,
Mark de Bruijn
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Is there a recommended method of migrating data from 1 OTRS install to another? What I have is the following... 1 existing OTRS install at a customer site 1 new OTRS install, with some data, at my site We want to consolidate all of our customer trouble tracking onto 1 OTRS instance, so I am curious if there is an preferred method of extracting all the data from the older single client ITRS install and importing all of that data into the new multi client install. If not, we will just cut them over, but both the customer, and we, would like to preserve the data if possible. Thanks, Zeke -- James "Zeke" Dehnert mailto:jdehnert@norcalnetworks.com Phone: +1 707.546.6620 x602 Fax: +1 707.324.8043 "Life is racing, everything else is just waiting"
participants (3)
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James Dehnert -
Mark de Bruijn -
Maurice James Ny