Hi all, I posted yesterday about troubles after upgrading but I already resolved them. The first time I ran the upgrade script failed because I did something wrong. I did it again and everything works ok now. But I have another question: In my previous otrs installation I could hit the search button with nothing in the search field. I then got a list of all the customers in the system and could pick one out. Is it correct that this doesn't work anymore in the latest version? Regards, Jorick Astrego IBM Certified System Administrator - Lotus Notes and Domino Quality On-Line® Hengelosestraat 501 P.O. Box 1414 NL-7500 BK Enschede the Netherlands Phone +31 53 4809090 Fax +31 53 4342040 Internet http://www.qualityonline.com