Hi, On 21.01.2010, at 18:23, Ian Molesworth wrote:

Trying to send an empty answer my mail From is as follows OTRS System * invalid otrs@localhost (Invalid syntax)! Any ideas where this is configured?

you need to configure a correct and working and valid email address in the OTRS Admin Panel. This e-mail address is then used on the Queues as outgoing e-mail address if there is no other configuration set to the underlying Queue. PS: please use e-mail subjects on this list ;-) Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!