Of course we are going to take your word on that, Jeremy. :-) There never can be enough answerers. Usually you can find the OTRS parts you can put in the crontab (of user otrs) under /opt/otrs/var/cron. The file postmaster_mailbox is I think what you are looking for. Put this in the crontab (of user otrs): # fetch emails every 10 minutes */10 * * * * $HOME/bin/PostMasterMailbox.pl >> /dev/null Kind regards, Frans

let me just say, thank y'all so much for helping me out with my questions. I am, in turn, trying to answer questions when I have the knowledge and skills to do so.

My next question concerns cron jobs for checking Postmaster Mail Accounts. We currently have two accounts that dump into two queues - one queue per address. The script works perfectly when the 'run now'

x

is clicked. How would one generate a crontab entry to check the accounts every x number of minutes?

Our accounts are being accessed via imap. We are running orts 2.3.4 on openSuSE 10.3

Thanks

Jeremy Adams PC Support Specialist I Cedar Valley College 972.860.8086

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/