Active Directory Integration
Thank you Guillaume for the solution but still not working. Domain admin is capable of login with ad credentials but administration section does not appear. I disabled ad authentication and i login with root and make an ad user administrator but does not work.
Hi,
Try to uncomment this:
# $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
Le 07/05/2010 09:34, Valentin a écrit : # $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm at bnu.fr web: http://www.bnu.fr
Have you created before your roles in OTRS ? In my config.pm my role association with AD group is written like that: $Self->{'AuthSyncModule::LDAP::UserSyncRolesDefinition'} = { # ldap group 'cn=ADRole1Group,ou=myOU,ou=Pro,dc=domain,dc=local' => { # otrs role 'MYOTRSRole1' => 1, }, 'cn=ADRole2Group,ou=myOU,ou=Pro,dc=domain,dc=local' => { # otrs role 'MYOTRSRole2' => 1, } } Le 07/05/2010 10:42, Valentin a écrit :
Thank you Guillaume for the solution but still not working. Domain admin is capable of login with ad credentials but administration section does not appear. I disabled ad authentication and i login with root and make an ad user administrator but does not work.
Hi,
Try to uncomment this:
# $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
Le 07/05/2010 09:34, Valentin a écrit : # $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm at bnu.fr web: http://www.bnu.fr
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-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI) Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr
Roles are default. I did not modify any.
On Fri, May 7, 2010 at 11:42, Valentin
Thank you Guillaume for the solution but still not working. Domain admin is capable of login with ad credentials but administration section does not appear. I disabled ad authentication and i login with root and make an ad user administrator but does not work.
Hi,
Try to uncomment this:
# $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
Le 07/05/2010 09:34, Valentin a écrit : # $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm at bnu.fr web: http://www.bnu.fr
participants (2)
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Guillaume Rehm -
Valentin