Hi list, I have a mail to big to store it in DB. Ok, I delete it on my mailbox. But now on each cron, PostmasterMailBox.pl try to store it in db, again. Why PostmasterMailBox.pl find this big mail, it doesn't stored on mailbox. Otrs cache it ? If yes, where I can delete cache ? Anyone have info ? thanks a lot, and BR -- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI) Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr
Hi Guillaume, just have a look at $OTRS_HOME/var/spool there are folders for temorary / spooled email files. Cheers, Nils On 26.11.2010, at 17:23, Guillaume Rehm wrote:
Hi list,
I have a mail to big to store it in DB. Ok, I delete it on my mailbox.
But now on each cron, PostmasterMailBox.pl try to store it in db, again.
Why PostmasterMailBox.pl find this big mail, it doesn't stored on mailbox. Otrs cache it ? If yes, where I can delete cache ?
Anyone have info ?
thanks a lot, and BR
-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
Thanks a lot.
Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg
tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: guillaume.rehm@bnu.fr
web: http://www.bnu.fr
Le 27 nov. 2010 à 00:12, Nils Leideck - ITSM
Hi Guillaume,
just have a look at $OTRS_HOME/var/spool there are folders for temorary / spooled email files.
Cheers, Nils
On 26.11.2010, at 17:23, Guillaume Rehm wrote:
Hi list,
I have a mail to big to store it in DB. Ok, I delete it on my mailbox.
But now on each cron, PostmasterMailBox.pl try to store it in db, again.
Why PostmasterMailBox.pl find this big mail, it doesn't stored on mailbox. Otrs cache it ? If yes, where I can delete cache ?
Anyone have info ?
thanks a lot, and BR
-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
A
Camilo Vieira • Implantações BlackBerry
BlackBerry Certified Solution Designer
Navita • Portais e BlackBerry • 55 11 3045-6373
Sent from my BlackBerry
----- Mensagem original -----
De: Guillaume Rehm [mailto:guillaume.rehm@bnu.fr]
Enviada em: Saturday, November 27, 2010 06:32 AM
Para: User questions and discussions about OTRS.
Hi Guillaume,
just have a look at $OTRS_HOME/var/spool there are folders for temorary / spooled email files.
Cheers, Nils
On 26.11.2010, at 17:23, Guillaume Rehm wrote:
Hi list,
I have a mail to big to store it in DB. Ok, I delete it on my mailbox.
But now on each cron, PostmasterMailBox.pl try to store it in db, again.
Why PostmasterMailBox.pl find this big mail, it doesn't stored on mailbox. Otrs cache it ? If yes, where I can delete cache ?
Anyone have info ?
thanks a lot, and BR
-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (3)
-
Camilo Vieira -
Guillaume Rehm -
Nils Leideck - ITSM