Where to Change Notification Text
Hi, I've 1.3.1 running quite fine, except a few points: Searched a while but cannot find the point where to change the Notification Texts ? In the Documentation it says "The notification text can be defined in Kernel/Config.pm." but i cannot find a section where to do this in my Config.pm ? Furthermore I think it would be better to do the CustomerZoom in the "ClosedSuccessful" Notifications on customer.pl, not on index.pl, isn't it ? anyone who can help me out in this point ? greets Franz ______________________________________ Inflex - installed on mailserver for domain @technikum-wien.at Queries to: log@technikum-wien.at
Ugrade to 1.3.2, there is a Notification section in Admin area where you can change the notifcation text. Daniel
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Franz Ferdinand Esberger Sent: Monday, October 25, 2004 5:24 PM To: User questions and discussions about OTRS. Subject: [otrs] Where to Change Notification Text
Hi,
I've 1.3.1 running quite fine, except a few points:
Searched a while but cannot find the point where to change the Notification Texts ?
In the Documentation it says "The notification text can be defined in Kernel/Config.pm." but i cannot find a section where to do this in my Config.pm ?
Furthermore I think it would be better to do the CustomerZoom in the "ClosedSuccessful" Notifications on customer.pl, not on index.pl, isn't it ?
anyone who can help me out in this point ?
greets Franz
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On Mon, 25 Oct 2004, Franz Ferdinand Esberger wrote:
Hi,
I've 1.3.1 running quite fine, except a few points:
Searched a while but cannot find the point where to change the Notification Texts ?
In the Documentation it says "The notification text can be defined in Kernel/Config.pm." but i cannot find a section where to do this in my Config.pm ?
Look in Kernel/Config/Defaults.pm $Self->{ResponseFormat} = '$Data{"Salutation"} $Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} $Data{"StdResponse"} $Data{"Signature"} '; You can add this in Config.pm, and it will override anything in Defaults.pm. In fact, anything you find in Defaults.pm, you can add to Config.pm to customize your OTRS config even more.
Furthermore I think it would be better to do the CustomerZoom in the "ClosedSuccessful" Notifications on customer.pl, not on index.pl, isn't it ?
I dunno. --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@purplecow.com http://www.purplecow.com/ --------------------------------------------------------------------------- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
participants (3)
-
Daniel Balan -
Franz Ferdinand Esberger -
Peter Beckman