I'd be interested, too. Not for passing a password, but a username in my case would be nice. Even on the Customer interface if possible. ----- Jack Doyle, Network+ Systems Operations Specialist Lewis-Gale Clinic Information Systems -----Original Message----- From: m [mailto:m@telerama.com] Sent: Wednesday, March 02, 2005 1:51 PM To: User questions and discussions about OTRS. Subject: [otrs] auto-login (passing params on the command line) I'm building a portal for our staff. I want to include a menu item which will drop the staff member directly into the OTRS system. So, cutting straight to the point, can I somehow pass a username/password combination in the URL so that OTRS will accept it and log the user into the system? ie: "CLICK HERE TO ENTER THE TICKET SYSTEM" (as a clickable link), which links to: http://my.otrs.system/index.pl?username=someuser&password=something Not being an expert in HTML/web stuff (I'm a network engineer), I'm kind of lost here. Any help would be most appreciated. As an aside: OTRS has saved my a**! Mark Nernberg _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/