Is your /etc/my.cnf configured correctly ? es: /etc/my.cnf: [mysqld] datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock [...] and there is in there the mysql.sock file ? On Thu, May 7, 2009 at 7:02 AM, vishal sanghi wrote:

Hi

I have installed OTRS on the SUSE Linux. When I am accessing the index.pl or customer.pl it is showing me following error:

"Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)"

I have checked MySQL service is running. I have also tried to reconfigure the database through the installer.pl but getting the same error. Please help me!!!!!!

Thanks in advance

Vishal Sanghi

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