
Hi, We experienced the growth of the otrs ticket database; is there a solution for archiving solved tickets? (means removing tickets from the database in order to reintegrate the if needed, Kind regards, Daniel

Hi Daniel, On Thu, Sep 04, 2003 at 02:06:54PM +0200, Koller Daniel wrote:
We experienced the growth of the otrs ticket database; is there a solution for archiving solved tickets? (means removing tickets from the database in order to reintegrate the if needed,
There is no existing solution for that, because there should be no performance problems till 1.000.000 tickets with "normal" hardware and with MySQL as backend (with PostgreSQL you will have much earlier problems).
Daniel
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl
participants (2)
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Koller Daniel
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Martin Edenhofer