OTRS Notification Master Q? - pop3?
Is there a way to to change the email address that OTRS uses to notify when tickets are submitted? Preferably to use a pop3 mail address and settings? for example, when a new ticket arrives, I am notified (it appears) by otrs@localhost but I would like to be notified by otrs@domain.com I hope my question makes sense within the context and functionality of OTRS and I appreciate your help! Thank you! Brian Zitzow _________________________________________________________________ Climb to the top of the charts! Play Star Shuffle: the word scramble challenge with star power. http://club.live.com/star_shuffle.aspx?icid=starshuffle_wlmailtextlink_oct
In Config.pm: $Self->{'NotificationSenderName'} = 'name'; $Self->{'NotificationSenderEmail'} = 'email@address.com'; Richard B Z wrote:
Is there a way to to change the email address that OTRS uses to notify when tickets are submitted? Preferably to use a pop3 mail address and settings?
for example, when a new ticket arrives, I am notified (it appears) by otrs@localhost but I would like to be notified by otrs@domain.com
I hope my question makes sense within the context and functionality of OTRS and I appreciate your help!
Thank you! Brian Zitzow
I want to set up OTRS to have an oracle backend for students who will not authenticate. So, I'm wondering how do enable a customer information backend that can search a field in an oracle table. I have no idea how to do this as the only examples I see on otrs.org are for mysql and ldap. Thanks for any help. Greg.
participants (3)
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B Z -
Baker, Greg -
Richard Hinkamp - BeSite