Hi (me again ;-)), If a user has "Standard" as his frontend theme there is an option at the end of a reply "Is the ticket answered ?" The flag is correctly set with frontend "Standard". If a user has "Lite" as his frontend theme this option is not there. Thats ok. But if you click on "Send mail" this flag is not set! Is this ok? In other words: Emails answered with theme "lite" never get the flag "ticket_answered". Cheers Marc
Hi Marc, On Mon, Sep 30, 2002 at 05:33:59PM +0200, Marc Scheuffler wrote:
If a user has "Standard" as his frontend theme there is an option at the end of a reply "Is the ticket answered ?" The flag is correctly set with frontend "Standard".
If a user has "Lite" as his frontend theme this option is not there. Thats ok. But if you click on "Send mail" this flag is not set! Is this ok?
This is a bug. I fixed it in the CVS. Fastfix: "cp /opt/OpenTRS/Kernel/Output/HTML/Standard/AgentCompose.dtl /opt/OpenTRS/Kernel/Output/HTML/Lite/AgentCompose.dtl"! :)
Cheers Marc
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson
participants (2)
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Marc Scheuffler -
Martin Edenhofer