Postmaster filter: how to do "not =" or "<>" ...

Hi there, I have to implement filters where the subject is not egal to FW: How can I do that with the postmaster filter menu in the admin menu? I tried : <> and ! but it does not work, what is the expression need to say not = ? Many thanks Philippe Philippe Martignier Communications Division Customer Service Section Email : Philippe.Martignier@wipo.intmailto:Philippe.Martignier@wipo.int Phone : 00 41 022 338 72 36 Building : GB II Office : 0,3 World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.

Hi, On 01.03.2010, at 17:07, Martignier, Philippe wrote:
I have to implement filters where the subject is not egal to FW: How can I do that with the postmaster filter menu in the admin menu? I tried : <> and ! but it does not work, what is the expression need to say not = ?
not tested but it could work with "^[^FW]" while FW is at the beginning of the subject line. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project

Hi, this will exclude too much. ^[^FW] means: - beginning of line - every character that is not F or W what you'd want is probably: ^[^F][^W] Another option would be to use negative lookaheads/lookbehinds of Perl's regular expressions. Best regards, Martin Gruner Am Montag, 1. März 2010 22:24:41 schrieb Nils Leideck - ITSM:
Hi,
On 01.03.2010, at 17:07, Martignier, Philippe wrote:
I have to implement filters where the subject is not egal to FW: How can I do that with the postmaster filter menu in the admin menu? I tried : <> and ! but it does not work, what is the expression need to say not = ?
not tested but it could work with "^[^FW]" while FW is at the beginning of the subject line.
Nils Leideck
-- Martin Gruner Customer Development OTRS AG Europaring 4 94315 Straubing Deutschland T: +49 (0) 9421 56818 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg Amtsgericht: Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer Treffen Sie ((otrs)) auf dem IIR Service Desk Forum in Mainz und erfahren Sie vom 24.-25. November 2009 mehr über OTRS an Stand 12!

Hi Martin, On 02.03.2010, at 10:14, Martin Gruner wrote:
this will exclude too much. ^[^FW] means: - beginning of line - every character that is not F or W
what you'd want is probably: ^[^F][^W]
you are absolutely right !!!! Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
participants (3)
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Martignier, Philippe
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Martin Gruner
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Nils Leideck - ITSM