Hi , I'm afraid I don't have an easy answer for you , best I can think of (if you haven't already reinstalled) is to reinstall. There's a Defaults.pm file in /Kernel/Config with some helpful info , just copy whatever you need into your Config.pm Alternatively set "$Self->{'SecureMode'} = 0" in your Config.pm and run the installer.pl again. HTH

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Oliver Buckie Sent: 23 January 2006 07:15 PM To: User questions and discussions about OTRS.org Subject: AW: [otrs] Admin button gone for root@localhost Importance: High

Hi Danie, I still have not managed to change my root@localhost rights. Not sure which Config.pm file to change and what code within. Any further feedback would be really appeciated. Thanks.

-----Ursprüngliche Nachricht----- Von: Oliver Buckie Gesendet: Montag, 23. Januar 2006 13:39 An: 'User questions and discussions about OTRS.org' Betreff: AW: [otrs] Admin button gone for root@localhost

Yep, you've got it - I played around with Group settings! I done a quick search for Config.pm and found 9 in different dirs. Please advise which one I need to edit and which command line - is it "$Self->{'SecureMode'} = 0;"

Thanks

-----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Danie Theron Gesendet: Montag, 23. Januar 2006 13:32 An: User questions and discussions about OTRS.org Betreff: RE: [otrs] Admin button gone for root@localhost

Hmmm , did you fiddle around with the Group settings by any chance? Best would be to set your Security to 0 in Config.pm , and start over :P

Maybe create a "superuser" account to avoid such things...

My 2c

...

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Oliver Buckie Sent: 23 January 2006 02:24 PM To: otrs@otrs.org Subject: [otrs] Admin button gone for root@localhost

I've been 'playing' with OTRS 2.0.4 (installed on a Windows platform). Logged in as root@localhost and through the Admin menu, I setup many system-wide settings. I rebooted my server, logged in again as root@localhost and the "Admin" button has disappeared! Aaahhh, now I can't continue with the system setup - what have I done wrong and how can I fix it?

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