Hi, Paulo Abreu wrote:

Hello,

I'm updating a CustomerCompany, otrs popups a successful message (and system log), but nothing is changed.

I'm using otrs 2.2.4; could someone point me a way to investigate this?

Wed May 21 15:57:06 2008 notice OTRS-CGI-10 CustomerCompany: 'HighBrand/3' updated successfully (3)! Wed May 21 15:56:31 2008 notice OTRS-CGI-10 CustomerCompany: 'HighBrand/3' updated successfully (3)! Wed May 21 15:56:19 2008 notice OTRS-CGI-10 CustomerCompany: 'HighBrand/3' updated successfully (3)!

Is it possible that the customer company feature is not correctly setup in your installation. When you edit/add a customer, do you have a drop down field for your Customer ID? -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann