Hi, I have questrion about install process. My system is RedHat v8.0 and I install otrs in /usr/local/OpenTRS. Almost everything is fine, but in several files I found "hard" coded lib statement. Example: - in files: otrs.setPassword; otrs.User2Group; otrs.User; otrs.Group; otrs.addStdResponse2Queue; SystemStarts lib point to '/opt/OpenTRS' - in file .Cron.sh variable OTRS_ROOT point to '/opt/OpenTRS' - in file .#index.pl.1.16 lib point to /home/martin/src/otrs :) What i've done wrong, or this is just buggy install script? 10x in advance. Best regards, Vladimir Gerdjikov, Communication and NOS Manager, HebrosBank Head Office, +359 32/903435, +359 88 578 458 mailto:vladimir.gerdjikov@hebros.bg ----------------------------------------------------------------
Hi Vladimir, On Thu, Oct 24, 2002 at 12:50:30PM +0300, Vladimir Gerdjikov wrote:
I have questrion about install process. My system is RedHat v8.0 and I install otrs in /usr/local/OpenTRS. Almost everything is fine, but in several files I found "hard" coded lib statement. Example:
You did nothing wrong. It's a bug. :-/
- in files: otrs.setPassword; otrs.User2Group; otrs.User; otrs.Group; otrs.addStdResponse2Queue; SystemStarts lib point to '/opt/OpenTRS'
I fixed this. Anyway it should work for you right now, because the needed "use lib" is done by BEGIN{}.
- in file .Cron.sh variable OTRS_ROOT point to '/opt/OpenTRS'
Yes, bad. I chaned this to $HOME.
- in file .#index.pl.1.16 lib point to /home/martin/src/otrs :)
This is a old swap file. It's not needed and should not be a part of the tar (my mistake). You can remove it.
What i've done wrong, or this is just buggy install script? 10x in advance.
We have to say: thank you Vladimir! :)
Vladimir Gerdjikov,
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.
Reply from Martin Edenhofer, Thursday, October 24, 2002, 3:50:06 PM ME> Hi Vladimir, ME> On Thu, Oct 24, 2002 at 12:50:30PM +0300, Vladimir Gerdjikov wrote:
I have questrion about install process. My system is RedHat v8.0 and I install otrs in /usr/local/OpenTRS. Almost everything is fine, but in several files I found "hard" coded lib statement. Example:
ME> You did nothing wrong. It's a bug. :-/
- in files: otrs.setPassword; otrs.User2Group; otrs.User; otrs.Group; otrs.addStdResponse2Queue; SystemStarts lib point to '/opt/OpenTRS'
ME> I fixed this. Anyway it should work for you right now, because the needed "use lib" ME> is done by BEGIN{}.
- in file .Cron.sh variable OTRS_ROOT point to '/opt/OpenTRS'
ME> Yes, bad. I chaned this to $HOME.
- in file .#index.pl.1.16 lib point to /home/martin/src/otrs :)
ME> This is a old swap file. It's not needed and should not be a part of the ME> tar (my mistake). You can remove it.
What i've done wrong, or this is just buggy install script? 10x in advance.
ME> We have to say: thank you Vladimir! :) Yes, 10x for prompt replay :) Never mind, system is working fine. Now expect beta8 :) Best regards, Vladimir Gerdjikov, Communication and NOS Manager, HebrosBank Head Office, +359 32/903435, +359 88 578 458 mailto:vladimir.gerdjikov@hebros.bg ----------------------------------------------------------------
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Martin Edenhofer -
Vladimir Gerdjikov