After executing the SetPermissions.sh I get the error shown below. There are problems with my OTRS. Did anyone had this same problem, is there a fix? Thanks. Thau. -----Original Message----- From: Cron Daemon [mailto:root@trinity.cydn.net.au] Sent: Friday, 16 January 2004 11:10 AM To: Thau Thai Subject: Cron $HOME/bin/PostMasterPOP3.pl >> /dev/null ERROR: OTRS-PM3-10 Perl: 5.8.0 OS: linux Time: Fri Jan 16 11:10:04 2004 Message: Can't write /opt/otrs/var/log/TicketCounter.log: Permission denied Traceback (2774): Module: Kernel::System::Ticket::Number::DateChecksum::CreateTicketNr (v1.8.2.1) Line: 85 Module: Kernel::System::PostMaster::NewTicket::Run (v1.38.2.1) Line: 80 Module: Kernel::System::PostMaster::Run (v1.31.2.3) Line: 209 Module: main::FetchMail (v1.9.2.2) Line: 169 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.9.2.2) Line: 106 Can't write /opt/otrs/var/log/TicketCounter.log: at /opt/otrs/Kernel/System/Ticket/Number/DateChecksum.pm line 89.