Hi, How have you previously integrated OTRS with jasig-cas? Have you configured Apache to authenticate with it, and then configured OTRS to use basic authentication? IMO the process should not be much different between OTRS 2.x and 3.x. If you can share where you're stuck, maybe someone can offer more targeted advice. Plus of course, my colleagues @ OTRS Group would be more than happy to assist you on a commercial basis. Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Making OTRS even better! Exclusive Feature Add-Ons improve usability of OTRS and extend its functionality: http://j.mp/ndQvZj On Wed, Dec 7, 2011 at 12:05, firesnake@inwind.it wrote:

Hi, I have integrated OTRS 2.9 with jasig-cas, i have used perl module, but i have problems with integration of otrs 3.0 with jasig-cas.

Anyone can help me, for fully integration of otrs 2.0 with jasig-cas.

Thanks Mike.

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