Thank you!!! I lost this... Good day to you... :D --! *Dilson Tomé* On Wed, Jan 11, 2012 at 15:07, Udo Bretz wrote:

Hi Dilson,

you can go to the "General Catalog" section in the admin interface and create new items of the class "ITSM::Service::Type".

Best regards, Udo

On 11.01.2012 18:02, Dilson Tomé wrote:

...

Hi.

How do I add new types for service? I look at general_catalog in MySQL, but i think this is not the right way.

*id * *general_catalog_class * *name* *valid_id*

14 ITSM::Service::Type End User Service 1 15 ITSM::Service::Type Front End 1 16 ITSM::Service::Type Back End 1 17 ITSM::Service::Type IT Management 1 18 ITSM::Service::Type Reporting 1 19 ITSM::Service::Type IT Operational 1 20 ITSM::Service::Type Demonstration 1 21 ITSM::Service::Type Project 1 22 ITSM::Service::Type Training 1 23 ITSM::Service::Type Underpinning Contract 1 24 ITSM::Service::Type Other 1

11 rows in set (0.00 sec)

May you help me?

Thank you.

--! *Dilson Tomé Rainov *

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