Auto response PLEASE HELP

17 Oct 2003

      Im trying to setup auto response but having some issues.

When adding the lines bellow to the Config.pm file as per docs,

    # (Where is sendmail located and some options.
    # See 'man sendmail' for details. Or use the SMTP backend.)
    $Self->{'SendmailModule'} = 'Kernel::System::Email::Sendmail';
    $Self->{'SendmailModule::CMD'} = '/usr/sbin/sendmail -t -i -f ';
    $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
    $Self->{'SendmailModule::Host'} = 'mail.redcheckhosting.com';
    $Self->{'SendmailModule::Port'} = '25';
    $Self->{'SendmailModule::AuthUser'} = 'support+redcheckhosting.com';
    $Self->{'SendmailModule::AuthPassword'} = 'RedCheck1728';

I get this error:

ERROR: OTRS-CGI-10 Perl: 5.6.1 OS: linux Time: Fri Oct 17 09:01:58 2003

Message: SMTP authentication failed! Enable debug for more info!

Traceback (28022):
  Module: Kernel::System::Email::SMTP::Send (v1.3.2.2) Line: 104
  Module: Kernel::System::Email::Send (v1.1.2.1) Line: 52
  Module: Kernel::System::Ticket::SendArticle::SendArticle (v1.11) Line: 180
  Module: Kernel::Modules::AgentCompose::SendEmail (v1.46) Line: 353
  Module: Kernel::Modules::AgentCompose::Run (v1.46) Line: 78
  Module: index.pl (v1.58) Line: 608

What could be the problem?

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Nelson Pereira
www.Ott-Motorcycles.ca

nelson pereira

Robert Kehl

nelson pereira

Nelson Pereira

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